Terms of Service

1. Usage of Site - Being a site visitor or customer making a purchase grants you access to use the site to evaluate your purchase of PromoLeaf, LLC’s products and services. Being a site visitor or customer does not allow the user to have access or rights to any of the PromoLeaf, LLC content without expressed written consent from PromoLeaf, LLC. Any site users must be at least 18 years of age or associated with an entity that is legally allowed to participate in a binding contract as listed out in the PromoLeaf, LLC website documentation, including this document. Any comments or contributions to product reviews, blog posts or any other associated material made by site users is able to be used by PromoLeaf, LLC and any of its affiliates in perpetuity without legal recourse or royalty claims.
2. Indemnification - Any and all site users and customers agree to hold PromoLeaf, LLC harmless from and against all losses, claims, costs and liabilities, including attorney fees that result from usage of the site and violations of any terms of service listed in the website documentation.
3. Limitation of liability - PromoLeaf, LLC is a limited liability company and under no circumstance shall be held liable for any incidental damages resulting from site visitors or customers using the site, including negligence. PromoLeaf, LLC will not be held liable for any circumstances that are beyond reasonable control. This includes but is not limited to weather conditions, political unrest, war, acts of god, natural disasters, labor strikes, customs delays and failure of subcontractors to perform. Shipping and delivery dates are best estimations based on PromoLeaf, LLC and its suppliers expectations. PromoLeaf, LLC is not liable for delay in delivery. At PromoLeaf, LLC we strive to provide high quality photos and descriptions of products. We are not liable for differences in color schemes that are due to monitor settings. The website offers the ability to upload logos and images. The buyer must have rights to images, logos and trademarks that are used as printed artwork. PromoLeaf, LLC cannot be held liable for any misuse of trademarks, logos and trademarks as buyer assumes all liability.
4. Pricing Fluctuation Potential - PromoLeaf, LLC is insanely committed to providing transparent honest pricing to its customers and site visitors. PromoLeaf, LLC reserves the right to adjust pricing, without notice, up and down for unforeseen and unnoticed price fluctuations. If a price increase is made and the customer no longer wants to make the purchase, they have the right to cancel without any recourse or cancellation fees.
5. Privacy - PromoLeaf, LLC is passionately committed to protecting user and account information including usernames, passwords and billing information. Users are responsible for keeping their account credentials safe and secure. It is the users responsibility to immediately notify PromoLeaf, LLC of any unauthorized use of their account or breach of their security. The user and / or account holder is responsible for any losses stemming from unauthorized use of their account. Please refer to PromoLeaf, LLC’s official privacy policy for more information on how your information is protected.
6. Marketing Contact - When creating an account with PromoLeaf, LLC the user and / or account holder is agreeing that they can be contacted with marketing materials. The user has the right to unsubscribe from future marketing campaigns. 30 days must be given for all marketing communications to cease.
7. Adjustments to Orders - PromoLeaf, LLC will always wait for the site user’s official approval for the printing on a product. Once this is approved, no changes or adjustments will be allowed to be made. To continuously provide industry best in class service, once an order is approved it is immediately sent for printing. It is the user's responsibility to confirm that all artwork is appropriately placed.
8. Cancellations - If cancellation happens before artwork approval, no cost is due to the customer. If cancellation happens after artwork approval, the user / account holder is liable for all charges. An honest attempt to stop the process will be made with absolutely zero guarantee that any cost savings can occur due to the rapid nature of PromoLeaf, LLC’s operations.
9. Payment - Users / customers agree to pay for good and services at time of placing order. All listed prices are in USD ($).
10. Shipping - PromoLeaf, LLC is not liable or responsible for undeliverable packages, incorrect shipping addresses or third party delivery attempts. Call to confirm shipping to APO or FPO addresses as some manufacturers will not deliver to such addresses. All products are buyer's property upon receipt and PromoLeaf, LLC is not liable for any damages to products post delivery. Sometimes multiple manufacturers are used to help provide our customers with the best service. Therefore, sometimes your order will come in multiple shipments. Prices are listed as FOB shipping point meaning upon delivery the buyer accepts risk of loss and title for products.
11. Buyer agrees that seller may use buyer's name and logo on seller's website and in other marketing materials to identify buyer as a customer of seller.